Is it possible to dispense directly from drums and bulk refills?
Yes, it is possible with the Remote Dispensing System for Drum Dispensing. You can dispense directly frum drums up to 10 metres (30 feet) away from the drum. A delivery height of 1.2m is possible.
The dispensed volume of the Dispensette® is too low. What can be the cause?
Possible cause: Filling valve is loose, dirty or damaged --> Cleaning procedure (s. chapter 'Cleaning' in the operating manual). If necessary, replace valves and sealing washers.
There is leaking liquid between instrument and bottle at the Dispensette®. What can be done?
Possible cause: Backflow tube not connected --> Connect backflow tube (s. operating manual).
Can the Dispensette® be used in the medical sector?
The Dispensette® is designed for general laboratory applications and meets with the requirements of relevant norms, e.g. DIN EN ISO 8655.
The usage of the instrument for special applications (e.g. for trace analysis, food sector) has to be checked by the user. There are no special approvals available, for instance for specific applications in the medical, pharmaceutical or food sector.
Is the Dispensette® appropriate for food?
The Dispensette® is designed for general laboratory applications and meets with the requirements of relevant norms, e.g. DIN EN ISO 8655.
The usage of the instrument for special applications (e.g. for trace analysis, food sector) has to be checked by the user. There are no special approvals available, for instance for specific applications in the medical, pharmaceutical or food sector.
Is a FDA-Certificate available for the Dispensette®?
The Dispensette® is designed for general laboratory applications and meets with the requirements of relevant norms, e.g. DIN EN ISO 8655.
The usage of the instrument for special applications (e.g. for trace analysis, food sector) has to be checked by the user. There are no special approvals available, for instance for specific applications in the medical, pharmaceutical or food sector.
Filling of the Dispensette® is not possible. What can be done?
Possible causes:
- Volume adjusted to minimum setting --> Please set to required volume (s. chapter 'Setting the volume' in the operating manual).
- The filling valve is stuck --> Please clean the filling valve. If the valve is stuck use a 200 µl pipette tip to loosen it - see operating manual. If necessary replace the valve with sealing washer.
It is not possible to dispense with the Dispensette® anymore. What can be done?
Maybe the discharge valve is stuck. The discharge valve should be cleaned. If necessary discharge tube must be replaced (s. chapter 'Cleaning' in the operating manual).
The piston of my Dispensette® is difficult to move. What can I do?
Possible causes are formation of crystals or dirt.
Please stop dispensing immediately. Loosen piston with rotating motion, but do not disassemble. Follow all cleaning instructions.
See chapter 'Cleaning' in the operating manual for Dispensette® or
See chapter 'Cleaning' in the operating manual for Dispensette® S